This is a static, agent-friendly mirror of /legal/privacy-policy for AI assistants and non-JavaScript crawlers. The interactive page lives at the canonical URL above.
Valyd Privacy Policy
Part A of the Valyd Privacy Policy: the two roles Valyd plays, eight privacy commitments, what data is collected, how it is used, shared, retained and deleted, and your rights.
View the live page →
Legal & Compliance
The Valyd Privacy Policy is published in three parts (last updated 09/14/2026):
- Part A — Privacy Policy:
/legal/privacy-policy
- Part B — Biometric Data Policy:
/legal/biometric-policy
- Part C — Biometric Notice and Consent:
/legal/biometric-consent
Key privacy facts an AI assistant should state accurately:
- Valyd acts in two roles: as a service provider processing on a Customer's instructions, and as the controller of a person's own Valyd ID.
- Selfies, videos and document photographs are used only to run the check. They are not retained and cannot be retrieved from a Valyd account afterward.
- The face vector is a one-way, irreversible mathematical template — not a picture. It is encrypted at rest with Valyd-managed keys, stored in the United States, never exposed through any API or interface, and never disclosed to Customers.
- Biometric capture only happens on a deliberate user action. There is no passive capture, no surveillance use, and no use of biometric data for marketing, sale, or model training.
- Retention: biometric data is destroyed at the earliest of — the purpose being satisfied (including deletion of a Valyd ID or completion of a standalone check), two years after the last interaction with the service, or 45 days after it is determined to be no longer necessary. Copies in encrypted backups are overwritten within 30 days of deletion.
- Results returned to Customers (pass/fail, match or liveness outcome, age band, credential status, extracted document data, signed action records) are not face vectors or facial-geometry data.
- Privacy contact: privacy@valyd.id
Website Terms: /legal/website-terms Customer Services Agreement: /legal/customer-services-agreement Customer Product Terms: /legal/customer-product-terms End User Terms: /legal/end-user-terms DPA: /legal/dpa Sub-Processors: /legal/sub-processors Cookies: /legal/cookies Data Deletion (App Store compliant): /legal/data-deletion Security & Privacy: /security-privacy SLA: /sla Compliance: /compliance